Repair advice
Repair tips
Before, during and after a repair: backups, diagnostics, insurance, your consumer rights and selling old devices. 6 guides.
Repair tips guides
What happens during a free repair diagnostic
Not sure what is wrong? A diagnostic tells you, before you commit to anything. Here is exactly what we check and what happens next.
Repair shop or insurance claim? How to decide
If your phone is insured, claiming is not always the best value. Compare the excess, the wait and the effect on future premiums with the cost of a repair.
Your rights when a repair goes wrong in the UK
UK consumer law expects repair services to be carried out with reasonable care and skill. Here is what that means, and how our warranty works alongside it.
Before you sell or recycle an old phone: a checklist
An old phone holds your accounts, photos and payment details. This checklist makes sure nothing goes with it, and that it does not end up in landfill.
What to do before taking your phone in for repair
Back up your phone, note the fault and plan how you will stay in touch while it is being repaired. Keep account passwords and passcodes private.
Bring it in today
Four walk-in repair centres, open seven days. Free diagnostic before any work starts.
Call 01708 922786